Satisfaction Guaranteed

100% Satisfaction Guaranteed

At Artisans in the Andes, we want you to be completely satisfied with your purchase. We think you are going to love our handmade products!  However, if you are not satisfied with your purchase, you can return the products to our warehouse for a full refund.

To Obtain a Refund

1. Contact us within 30 days of receiving your order.   To contact us,

  • Send an email to Admin@ArtisansintheAndes.com or
  • Phone 1 (209) 229-2413

2. Ship the item(s) back to us in its original form and packaging, along with the shipping list, to the following address:

Artisans in the Andes

Returns Department

807 Airport Access Road, Unit D

Traverse City, MI 49686 USA

3. When we receive the item, we will refund your money through Paypal and email you notification.

Handmade

All our products are handmade

Fair Trade

×

Fair Trade

We work with artisans on a fair trade basis

Made in Ecuador

×

Made in Ecuador

All products are made in Ecuador and held in the US for fast shipping

Eco Friendly

×

Eco Friendly

Many of our products support sustainable use of the Amazon Rainforest

×
×
×
×